I ordered the Horizon 725T treadmill based on the price and excellent reviews. We're pretty mechanically savvy, but putting this together has been a nightmare. First, there were parts missing, which,when we called, they said they would send the washers out and that we couldn't pick them up at any hardware. Ok, we waited five days and again the washers we needed were missing. We decided to start putting it together and see if these really were necessary. Then we had a major issue with the cord. If we installed it the way the instruction book read, it would cut the cord. As we turned it over to investigate what the problem was, we discovered the plastic on the right side bottom was cracked halfway through.
Although this came packaged beautifully and looked brand new, I'm beginning to wonder if we got a returned or refurbished treadmill or just a lemon.
I really looked forward to getting started with this and am terribly disappointed. We will probably end up returning this and possibly having them replace it, but we are really leary and hate this waste of time when we could have been using it.Merit Fitness 725T TreadmillGet more detail about Merit Fitness 725T Treadmill.
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